I stopped at Fred Myers this morning to grab milk for my coffee and a few other things. When I entered the checkout line the lady in front of me was having a conversation with the checker about why her coupons were not working. The cashier explained and the lady took her groceries and left. Helen the cashier smiled and asked me if I was over 55 and then she started to scan my items. Apparently Tuesdays people over 55 get a discount. This post is not about the discount instead it is about Helen the cashier and the lady who was in front of me in line.
As Helen scanned my milk and cheese I noticed my balance was already $109. I said, “hold on I don’t think the lady in front of me paid or that is the most expensive container of milk and cheese I have ever bought.” Helen looked at me in a panic and said, ” oh I don’t have any idea which way she went , I am not sure I even know what she looks like.”and in a flash Helen took off out to the parking lot and left me standing there.
I packed up my stuff and moved over to another checker. The other checker told me Helen would most likely be fired for this mistake. As I was leaving the store Helen came back in through the opposite side of the store in which she left she had not been able to find the lady and she stopped to ask me if I had seen her leave, I had. I also told her, ” she was 5 foot 4 inches tall, grey wavy shoulder length hair and wearing blue slacks and a plaid shirt that had a nice pink strip and she had on every expensive earrings.
Two co workers and a manager stopped over to talk to Helen and I smiled and looked at them and said, “ladies, if you look to your left you will see the lady you are looking for. I am sure she will be happy to go back to the register to pay. ” The costumer was shopping in the jewelry store!
I find it sad that Helen and the costumer where having a conversation and in less than 30 seconds after the customer left Helen could not remember a thing about the costumer. The manager came up to me and thanked me for helping and offered me a coffee , I told her I would like to offer the coffee to the person in line at the in store Starbucks, she said that was fine.